Job Description

Business Process Analyst

AMDEX.ai The Art of Data Science

We are a seasoned Full-spectrum data solutions firm. We deliver insights, strategies, data analytics, and technical expertise to accelerate data modernization. We specialize in data sciences and cloud solutions, application development and maintenance, program management, and health IT operations leveraging experience and trusted talent to solve the federal government's most pressing business and technical challenges. Without you, it's just data.

AMDEX is seeking an experienced Business Process Analyst to join our dynamic team supporting a federal client. The Business Process Analyst shall provide expert analysis, design, and implementation of business process improvements to enhance efficiency, effectiveness, and overall performance. The ideal candidate shall possess experience in business process analysis, process improvement, and project management, as well as excellent communication, interpersonal, and stakeholder management skills. The Business Process Analyst shall work collaboratively with stakeholders, including employees, management, and external partners, to identify areas for improvement and implement solutions that meet the organization's strategic objectives and operational needs.

Responsibilities:

• Analyzing existing business processes to identify areas for improvement, inefficiencies, and opportunities for innovation, and developing recommendations for process enhancements that align with strategic objectives
• Designing, developing, and implementing process improvements, in collaboration with stakeholders, to increase efficiency, reduce costs, and enhance overall performance
• Gathering requirements from stakeholders, including employees, management, and external partners, and developing solutions that meet their needs and expectations
• Developing and maintaining accurate, up-to-date, and accessible process documentation, including process maps, procedures, training materials, and guidelines, in accordance with document management policies and procedures
• Providing training, support, and guidance to end-users on new processes and systems, to ensure successful adoption, utilization, and sustainability
• Monitoring and evaluating process performance, using data-driven analysis and metrics, to identify areas for improvement and measure progress towards goals and objectives
• Developing and maintaining key performance indicators (KPIs), metrics, and reports to measure process performance, and providing regular updates, at least [X] times per year, to stakeholders on process performance, progress towards goals, and recommendations for improvement

Requirements:

• Bachelor's degree
• At least five (5) years of relevant experience.

Certifications:

• ADKAR or equivalent

AMDEX Corporation offers a competitive salary package and attractive benefits package.

• Medical | Dental | Vision (Base plan employee premiums 100% company paid)
• Employer Paid Life and Disability Insurance, STD and LTD
• Employee Assistance Plan and Employee Discounts
• 11 Federal Holidays | PTO accrual with carryover
• 401(k) Plan with company match | Flexible Spending Accounts: Medical, Dependent, Transit
• Tuition Reimbursement & Training Assistance

EOE M/F/D/V

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