Job Description

Job Description

Job Description

Carroll Hospitality, a subsidiary of the Carroll Companies, oversees daily operations of the Hyatt Place in downtown Greensboro. Our mission is rooted in delivering exceptional customer service and creating an unforgettable guest experience. We believe in treating each guest and team member with the same care and respect we’d want for ourselves. At Carroll Hospitality, our goal is to ensure that every stay feels as comfortable and welcoming as home. If you're passionate about hospitality, kindness, and making a lasting impact, we invite you to join our dedicated team! 

Job Summary

This role is responsible for helping to set the tone for our guests’ day, and we take this seriously! We want to be instrumental in making sure our guests have a high-quality breakfast experience through maintaining the food and beverage areas, including replenishment, cleanliness, and overall presentation. 

Responsibilities

• Clear tables during the breakfast period and keep the surrounding areas clean.
• Adhere to and maintain food safety and sanitation standards in accordance to policies.
• Ensure tables, chairs, dishes, and utensils maintain good condition and report any defects for repair or replacement.
• Retrieve and transport dirty tableware to dishwashing area.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Provide suggestions to Department Manager and/or General Manager as it relates to providing a great experience for hotel guests.
• Other duties, as assigned by Management.

Qualifications

• High School diploma or equivalent; previous experience in a customer-focused industry, or a combination of both.
• Commitment to delivering a high level of customer service, including a positive attitude, organization, attention to detail, an ability to multi-task, and excellent grooming standards.
• Professional manner with an emphasis on hospitality and guest service, and providing quick solutions for guest needs.
• Must be a team player and able to work independently with an emphasis on commitment to working together to ensure a positive guest experience, which requires attention to helping another teammate in a different department at times.
• Must have early morning availability.

Physical Requirements

• Standing for long periods of time
• Bending
• Kneeling
• Walking
• Lifting 30+ pounds

Headquartered in Greensboro, NC, The Carroll Companies is a family of companies dedicated to real estate development and property management. As The Carroll Companies continues to evolve nationally, we are best known for our luxury multifamily developments, mixed-use lifestyle centers, storage solutions, industrial developments, single-family homes, and premium hotels and hospitality services.

The Carroll Companies is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity is a source of strength and innovation, and we are dedicated to providing equal employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage applicants from all backgrounds to apply and join us in our mission to create a workplace that reflects the diversity of the world we serve. Together, we strive to build a culture that celebrates uniqueness, embraces differences, and ensures that every employee feels empowered to bring their authentic selves to work. Your talent is what matters most, and we are excited to welcome individuals from all walks of life to contribute their skills and perspectives to our dynamic team.

Job Tags

Similar Jobs